Shipping policy

Domestic Shipping

Products can be shipped to all 50 states within the United States

  • All United States orders are shipped via USPS or FedEx.
  • Estimated time of order fulfillment is 1-3 business days.
  • Estimated time of delivery from when the order is placed is 5-7 business days (shipping and fulfillment times may be extended during busier times such as sales, holidays, and unforeseen events such as natural disasters).
  • Tracking information will be sent to the email address that was input during checkout once your order is shipped.
  • If your "ship to address" cannot receive a certain postal carrier, please reach out to our support team for assistance via contact page.

 

International Shipping (Not at this current time)

When this option becomes available:

Our products can also be shipped internationally: Estimated 7-12 business days 

  • Most International shipments will be sent via FedEx International, aside from lightweight shipments, which may be sent using USPS International.

*International orders may be subject to additional customs fees. Shipping costs charged by Direct Asset Supplements at checkout includes customs, duties, and taxes, however if additional fees are charged, they will be the responsibility of the customer. Each country a product is imported to has its tax its own and duty thresholds. This calculator is the easiest way to determine the total you may need to pay. 

 

Ensure the Shipment origin country is set to the United States, then select the destination country and the total price of all the products within the order. Finally, select the product type (Dry Food & Supplements) and click Get Quote:

 

Shipping Confirmation Emails

We will send you a shipping confirmation email to the email address provided during checkout at the time the order is shipped.  

If you do not receive an order confirmation/shipping confirmation email please reach out to directassetdynamics@gmail.com

 

Order Tracking

Your tracking number that is sent via email may not update until the postal carrier initially scans it in. Please give the tracking number 24 hours to initially update.